Customers

What teams see after switching on Loopline.

Real outcomes from teams who went from finding out about churn at renewal to catching it weeks earlier.

Customers

Results teams see in their first quarter.

6% → 3.1%
monthly churn, in 90 days

Used churn risk scores to triage their CS team's outreach instead of calling every account equally.

Series A vertical SaaS
+22%
net revenue retention

Spotted expansion-ready accounts earlier using usage cohort data, fed straight to the sales team.

B2B workflow tool
−41%
time to flag at-risk accounts

Replaced a manual weekly spreadsheet review with real-time Slack alerts on usage drop-off.

Usage-based analytics platform
In their words

What it's actually like to work with us.

We thought we had a sales problem. Loopline's cohort data showed us it was actually an onboarding problem — accounts that didn't activate in week one churned at 4x the rate.

Head of Growth · Series A workflow SaaS

The Slack alert on usage drop-off has paid for the subscription a dozen times over. We catch accounts before they even open a support ticket.

VP Customer Success · B2B analytics platform

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