Know which customers
are about to churn, before they do.
Loopline connects to your billing and product data to flag at-risk accounts, track expansion revenue, and show you exactly where NRR is leaking — before it shows up in the board deck.
Trusted by retention teams at
Built because churn dashboards shouldn't be a spreadsheet.
Most retention data lives scattered across Stripe, your product analytics, and a support inbox nobody checks until renewal week. Loopline pulls it into one place — so a drop in usage shows up as a flag in Slack, not a surprise on a board slide.
"We built the first version after watching three different teams lose the same kind of account for the same reason — too late to act on data they already had."
Stop finding out about churn at renewal time.
Churn Risk Scoring
Every account gets a live risk score based on usage drop-off, support tickets, and billing signals — so you know who to call before they cancel.
Real-Time Alerts
Get pinged in Slack the moment a high-value account's usage drops, instead of finding out at renewal time.
NRR & Cohort Dashboards
See net revenue retention, expansion, and contraction broken down by cohort — the numbers your board actually asks about.
Plugs into the tools you already use.
Results teams see in their first quarter.
Used churn risk scores to triage their CS team's outreach instead of calling every account equally.
Spotted expansion-ready accounts earlier using usage cohort data, fed straight to the sales team.
Replaced a manual weekly spreadsheet review with real-time Slack alerts on usage drop-off.
See your own data in Loopline, live.
Book a 30-minute demo and we'll walk through your billing and usage data on the call — no generic slide deck, just your actual accounts.
Book a demo →- Tue, Jun 2310:00 – 10:30
- Wed, Jun 2414:00 – 14:30
- Thu, Jun 2509:30 – 10:00
Simple pricing that scales with your account base.
Starter
For early-stage teams getting their first retention signal.
- ＋Up to 500 tracked accounts
- ＋Churn risk scoring
- ＋Weekly email digest
- ＋1 team seat
Growth
For teams actively working expansion and retention.
- ＋Up to 5,000 tracked accounts
- ＋Real-time churn alerts
- ＋Cohort & NRR dashboards
- ＋5 team seats
- ＋Slack integration
Enterprise
For larger orgs with custom data and security needs.
- ＋Unlimited tracked accounts
- ＋Custom data pipelines
- ＋SSO & audit logs
- ＋Dedicated CSM
Not ready to book? Just ask.
Send a few lines about what you're working on. We reply within one business day.